NC Born, Independently Owned, Nationally Recognized

Truly Comprehensive
Eye Care

FAQs

Other FAQs

1. What exactly is Neurolens?

Neurolenses are specialized prescription lenses designed to relieve eye misalignment and related symptoms like headaches and eye strain.

2. Do blue-light computer glasses actually work?

Yes, blue-light glasses can reduce digital eye strain and help improve sleep patterns by filtering harmful screen emissions.

3. What is Computer Vision Syndrome?

Computer Vision Syndrome (CVS) is eye discomfort resulting from prolonged screen use, causing symptoms like blurred vision, headaches, and dryness.

4. How do I know if contact lenses are right for me?

Contacts can be a great option if you prefer not wearing glasses, provided your eyes are healthy and you follow proper hygiene.

5. What do you mean by ‘distinctive eyewear’?

Distinctive eyewear refers to unique, high-quality glasses that showcase your personal style.

6. Why are my eyes feeling so dry at night?

Nighttime dryness can result from decreased tear production, allergies, or extended digital screen use during the day.

7. Can my eye strain really be causing neck and shoulder pain?

Yes—eye strain can lead to posture issues, causing muscle tension and discomfort.

8. Should I consider buying my glasses online?

Online glasses can be convenient, but in-person fittings at your optometrist ensure accuracy, comfort, and optimal vision correction.

 

9. When should I see a doctor about my dry eyes?

If your dry-eye symptoms persist, worsen, or significantly disrupt daily activities, it’s time to schedule an appointment.

10. What kind of procedures are available for treating dry eyes?

Treatments include prescription eye drops, punctal plugs, intense pulsed light (IPL), and advanced therapies tailored to your needs.

 

11. What exactly is Dry Eye Disease?

Dry Eye Disease is a chronic condition where the eyes don’t produce enough quality tears, causing discomfort and potential vision issues.

 

12. What are some common eye diseases I should know about?

Common eye diseases include glaucoma, cataracts, macular degeneration, diabetic retinopathy, and dry eye syndrome.

 

13. Why do eye doctors dilate my eyes during an exam?

Dilation helps your eye doctor fully evaluate your eye health by providing a clear view of the retina and internal structures.

14. What’s the difference between Dry Eye Syndrome and regular dry eyes?

Dry Eye Syndrome is a chronic, recurring condition affecting tear quality or quantity, whereas occasional dryness may be temporary or situational.

 

15. How can I avoid eye strain at work?

Follow the 20-20-20 rule (every 20 minutes, look 20 feet away for 20 seconds), adjust screen brightness, and consider ergonomic setups.

 

16. Why are regular eye exams so important for me?

Eye exams detect vision changes and early signs of eye diseases, protecting your overall eye health and vision long-term.

 

17. Can wearing glasses help me with my dry eyes?

Yes—glasses can shield your eyes from wind, dust, and allergens, reducing dryness and irritation.

 

18. Can an eye exam actually uncover other health issues?

Yes, eye exams can reveal underlying conditions such as diabetes, high blood pressure, and even certain neurological disorders.

 

19. How often should I schedule an eye exam?

Adults should have eye exams every 1-2 years, while annual exams are recommended if you have specific risk factors or vision problems.

 

20. Does The Eye Institute offer any benefit plans for me?

Yes—The Eye Institute offers the Vision Health Plan, providing discounts and benefits for patients without traditional vision insurance.

21. Can stress really affect my eyes?

Yes, stress can lead to eye strain, headaches, blurred vision, and aggravate conditions like dry eyes.

Testimonials


I left feeling as if I was valued, and that my money was being well spent on something I wanted to spend it on — not something I felt pressured into thinking I needed. The eye exam was by far one of the most involved and well explained I have ever experienced. I was pleasantly surprised the that the Dr. was present the whole time, my questions were answered with thought and not once did I get the standard, "I would not be too concerned " response. It was always a clear interest to make sure I was understanding the technical as well as the results of his answer.

Will M.


After many many years here...I am still happy to have my annual exam, glasses, contact lenses, and other services for my family here. LOVE this place and the atmosphere with knowledgeable and friendly staff. I highly reccommend!

Tosha W.

Good customer service. Tiffany was very helpful in helping me pick out my new eyewear. Dr. Chad is friendly and proactive...I appreciate both!

 

Cheryl H.

I loved everyone at the Eye Institute. I got in pretty quick, they were very thorough and everyone had a great attitude. Thanks, Eye Institute!!

Lance N.

Excellent service, doctor and front desk staff. Also an excellent and very stylish selection of eyewear for the entire family.
I highly recommend!

Tammy C.

I had been coming here for years and I'm always greeted by friendly staff! They know most of my family and remember our life stories when we come. It never feels like I'm the eye doctor, it feels like family.

Jimena H.

TEI's team has always been courteous, friendly and calls about the exam. I've been going for year to one in Knightdale, NC and would not switch unless they close which, hopefully, they never will!

Becky D.

Dr. Chad Morgan has provided me with proactive, strategic care and exceptional long-term advice about my eye care for more than 5 years. I trust him completely and know he has a full understanding of my health and the new treatment options for my care. I simply wouldn't entrust my eyes to anyone else!

Kiersten W.