Welcome to The Eye Institute! Our optometrists and staff in Knightdale and Raleigh, North Carolina, are dedicated to giving you superior vision care. Your satisfaction and comfort are our priorities. We know you have a busy life, so we’ll do our best to accommodate you by setting appointments that fit in with your schedule. If finances are a concern, we will help you to understand your vision insurance plan and coverage and can offer alternative financial plans to make sure that cost is never a barrier to getting the vision care you need.
Each one of our highly trained team members is personally chosen by our doctors, based on his/her experience and education, professional care they exhibit, and willingness to give individual attention to each of our patients.
Dr. Palo obtained his Doctor of Optometry and Vision Science degree from the Pennsylvania College of Optometry at Salus University in 2011 graduating with clinical honors, after completing a Bachelors Degree in Biology and Human Nutrition at North Carolina State University in 2006. Dr.Palo completed a residency in Primary Care at WG (Bill) Hefner VA Medical Center in Salisbury, NC. During his residency, in addition to his clinical responsibilities, Dr. Palo gave several lectures to local physicians varying from anterior/posterior segment disease to neuro-ophthalmic disease as well as volunteering his time giving eye exams to people of the Wake County community. Upon completion of residency in Primary Care, he became an associate optometrist at Tarboro Eye Associates before joining The Eye Center of Central Pennsylvania as Medical Director of Ocular Surface Disease. In 2016 Dr.Palo proudly moved back to North Carolina to join The Eye Institute (formerly Knightdale Eye Care). He concentrates his practice in medical optometry, specialty contact lens, and low vision. Dr. Palo is a member of the American Optometric Association, Optometry Giving Sight, and is a fellow of the American Academy of Optometry. Outside of the clinic he enjoys traveling and experiencing new cultures, crafting delicious home brews, practicing Brazilian Jiu Jitsu, CrossFit, swimming, and biking. Favorite quote: “Even if you fall on your face, you’re still moving forward.” – Victor Kiam
Dr. Tim Poirier was born in California and raised in Birmingham, Alabama. He graduated from Auburn University in 1988 with a degree in Biological Science. Dr. Poirier earned his Doctor of Optometry from the University of Alabama at Birmingham in 1992. He has extensive experience in the treatment and management of ocular disease, contact lenses, and corneal reshaping therapy. He lives in Knightdale with his wife Kristin and their four children Blair, Brooks, Brett, and Ben. He served on the Knightdale Town Council for 14 years and has served as a past president of the Knightdale Chamber of Commerce. He enjoys coaching his children’s soccer, baseball, and basketball teams and playing golf.”
Dr. Chad Morgan earned his doctorate in Optometry from The Northeastern State University Oklahoma College of Optometry. While in school Dr. Morgan worked in various rural eye clinics and studied at W.W.Hastings Indian Hospital in Tahlequah, OK. During school, Dr. Morgan was very involved in the community around him leading and organizing annual 5k runs to promote ocular health awareness and each year was involved in Opening Eyes as a volunteer optometrist giving care to the athletes of the Special Olympics in the state. Dr. Morgan earned various honors during school including the Optometry Student of the Year in his third year and finally The Award for Clinical Excellence upon completion of his studies.
Dr. Morgan moved to North Carolina and has worked in the area for the last 9 years. Currently, Dr. Morgan serves as the NC CAC leader for Optometry in the state and is also on the third party committee. At prior practices, Dr. Morgan has been elected as the Associate of the Year and has worked as a contact lens specialist specializing in the treatment and visual correction of various ocular and systemic disease through the use of medically necessary contact lenses.
Dr. Morgan also speaks nationwide where he lectures and trains other physicians on the specifics of fitting and evaluating specialty contact lenses. His lectures also train physicians on the specifics of intraocular lenses used during cataract surgeries.
In his spare time, Chad enjoys spending time training his border collie rescue dog Edith. He has also been training and taking courses in Spanish to better serve his patients and his community. Chad works for a non-profit group in the RTP area, volunteers his time for The Food Bank of Eastern and Central North Carolina, and is looking forward to being involved with Opening Eyes in NC for Special Olympic athletes in 2018. Chad enjoys life inside the city but prefers spending his time away from work with friends and family traveling to off the beaten path locations of the state, country, and world.
Dr. Kajal Dhebaria completed her Doctor of Optometry degree from Pennsylvania College of Optometry at Salus University in 2012. She is originally from New Jersey where she received her Bachelors Degree in Biological Sciences from Rutgers University. After graduating school, she lead the Raleigh branch for an Ophthalmology practice focusing on a range of ocular disease to routine eye care. She brings a wealth of experience to The Eye Institute from her training in surgical pre- and post-operative care, management, and treatment of ocular disease, with a special focus on Dry Eye Syndrome. She also fits contact lenses and enjoys pediatric eye care. Dr. Dhebaria moved to North Carolina in 2012 with her husband and they firmly call Raleigh home, where they are raising their daughter. She enjoys traveling, fitness classes, crafts and family time. Dr. Dhebaria is fluent in Gujarati and speaks Hindi.
A native of the East Coast. Born and raised in Gloucester, VA she moved to Charleston SC in 1997 and pursued her Bachelor’s degree in Psychology at The College of Charleston. After working in that field for several years she went on to receive her Master’s Degree in HR Management in 2006. In 2008 Lindsay moved to Raleigh NC and started her family. She is the proud mother of Landon and Zachary. Lindsay has been in Management and Leadership roles in both the Mental Health and Optical industries since 2002. She joined The Eye Institute in September 2017 as the Operations Director and she is very excited to assist with the growth of The Eye Institute.
Started in the Optical Industry in 1988 as a lab technician for Pearle Vision Centers in Virginia Beach, Virginia. After two years he went to work for New City Optical, a wholesale lab in Virginia Beach, where he worked as a Lab Supervisor for 12 years. While there he attended and graduated from the Opticians Apprenticeship Program at Norfolk Vocational/Technical School where he received his ABO Certification and his Optician License from the state of Virginia. Three years after graduating he became an instructor at the Opticians Apprenticeship Program. In 2002 he relocated to the Raleigh area and became the General Manager at Southern Optical Co. in Morrisville. In July of 2007, He joined The Eye Institute (formerly Knightdale Eye Care) staff. Rob lives in Knightdale with his wife Lori who is also an Optician. He is also very involved in his church and enjoys serving in different areas of need. In his spare time, he enjoys the outdoors, running and spending time with his grandson.
Ashley started in the optical industry in 2003. She graduated from North Carolina State University in 2006 with a degree in Agricultural Management. She joined Knightdale Eye Care in 2009. After graduating she decided to pursue her North Carolina optician’s license and completed the Durham Technical Community College optician program in May of 2011. Ashley then went on to pass the American Board of Opticianry and National Contact Lens Examiner’s exams in 2012 followed by the North Carolina State Board of Optician’s Exam in 2014 and earned her NC Optician’s License. Ashley and her husband Trey, along with their daughter Avery, live in Archer’s Lodge. Ashley and her family enjoy traveling and spending time at Kerr Lake along with their dogs, Jed and JJ.
Rick was born and raised in Montana and started his optical career there in 1977. In 1980 he moved to Southern California to work in the lab of a company setting trends in optical design. After meeting his wife Pattie, they moved to Connecticut where they raised two daughters. Rick earned his Connecticut Opticians License and worked there 23 years before moving to NC in 2006 M. He has been an NC Licensed Optician since 2007 working in North Raleigh and then joining The Eye Institute in February of 2017. Rick lives with his wife Pattie in Wake Forest. He has 2 daughters and 4 grandchildren that he enjoys spending time with. In his spare time, Rick loves to play golf and fish.
Tiffany grew up in a small town in Western Massachusetts. Since leaving Massachusetts she moved to New York, Pennsylvania, and back to Massachusetts before settling here in North Carolina. She became an optician during her time spent in Pennsylvania in 2013 and has loved it ever since. In her spare time Tiffany loves to explore new places, bake treats, and spend time with her family.
Originally from Riverside, CA, Dustin’s family moved to NC in 1998. His optical career began in 2011 as an Optometric Technician. A year later, he accepted a position as a Lab Technician where he spent the next three years before attending the Calvary Chapel Bible College in Murrieta, CA and the CC School of Worship in Costa Mesa, CA. Upon returning from school in 2017, Dustin transitioned back into the optical industry and into his current role as an Optical Sales Consultant. In his spare time, Dustin enjoys trying new restaurants, frequenting coffee shops, reading, playing guitar and frequenting more coffee shops. He is also actively involved in his church where he oversees the Worship/Media Ministries. Did we mention he likes coffee?
Lauren was born in Virginia Beach, VA and moved to the Knightdale area in 2002. She came to The Eye Institute in 2017 as an optometric technician. Lauren has since gained experience in customer service, insurance verification, and optical sales giving her the ability to contribute to all of our TEI locations. In her free time she enjoys any time spent in the kitchen, re-finishing furniture, and spending time with her family.
Michelle was born and raised in Nash County where she still resides today. In 2007 she obtained her CNA I & CNA II license from Nash Community College and she started work in the medical field. In 2010 she went on to obtain her Medical Coding and Billing Certificate and her Ophthalmic Coding Certificate and she started working in the eye care field. In her spare time, she enjoys helping in her community at local food drives, boating, camping, and gardening. Mostly she enjoys doing this with her family which includes her fiance Paul and two sons Joshua and Lucas.
Born in Morristown, NJ and raised in Knightdale, NC. She graduated from North Carolina Agricultural and Technical University with a bachelors degree in Journalism and Mass Communications with a Public Relations concentration. After graduating Ashley returned to the Knightdale area and has been working in the optical field for five years. Ashley enjoys getting patients out of their comfort zone with different and funky styles and vibrant color selections.
American Board Certified and North Carolina Licensed Optician, born and raised in Raleigh, is a true Raleighite that has been in the optical business since 2002. Her passion for helping patients, with a keen eye for design makes this her perfect career. From running one of the top-performing corporate optical stores in the country to multi-store operations, to back of the house management over buying, distribution, and laboratory, Heather has done it and knows the optical industry inside and out. She loves pulling her experience and enthusiasm to help patients find personalized solutions and fit that only face-to-face specialty optical can bring to her clients. When not at the office, Heather adores spending time with her husband Brian, cooking, baking, running, and traveling.
Sheela was born in Wisconsin and raised in North Carolina. She speaks Farsi fluently. She has her associates in arts, medical office certificate, and billing and coding certificate. She started in the eye care industry in 2013. She enjoys helping others with specialty contacts and seeing their enjoyment once they see their best. During her free time, she likes to relax with her dog and read a good book. She enjoys traveling and experiencing other cultures when she gets the chance. “Once a year, go someplace you’ve never been before.” – Dalai Lama
Maria was born in Silver Springs, MD and came to North Carolina with her family in 1998. She entered the eye care industry in 2009, where she gained experience in customer service and insurance verification. Maria joined The Eye Institute family in 2018 expanding her knowledge as an optometric technician. In her free time, she enjoys spending time with her husband, Luis, and her children, Kimberly, Kayley, Kelsey, and Kamilla.
Taja is a Virginia native, born in Hampton,Va., she relocated to NC 25 years ago and moved to the Raleigh area in 2003 with her mother and three siblings. She attended and graduated from Millbrook High School in 2007. Spending most of her work experience in the retail field as a merchandising manager, Taja made the transition to the optical world in 2017 and has enjoyed every minute. With over 15 years of Customer Service experience, she uses those skills to provide the best patient care and service to every patient that she encounters. When not in the office, she enjoys spending time with her daughter and husband, traveling, reading and shopping.
Originally from the northeast, Alaine is a senior at NC State majoring in Integrative Physiology and Neurobiology with a minor in Cognitive Science. With her interests focused on neuro-optometry, Alaine has 3 years of research experience on varying areas of neuroscience, and is a main co-author for upcoming publications. She has won a number of awards for her research on characterizing the role of PGC1α transcripts, a mitochondrial co-regulator, on photoreceptor function. She hopes to continue research and enrich her clinical experiences by pursuing an OD/PhD in optometry school. Outside of the academic realm, Alaine enjoys singing and songwriting, traveling, working out, and supporting the New York Knicks.
Scarlet was born and raised in Youngsville, NC. She started in the optical industry in 2007 working part-time while finishing up high school at Bunn High in Bunn, NC. While attending Vance Granville Community College, Scarlet also worked in a communication center for a local optometry practice. Since then she has held multiple positions in the industry such as Customer Service Representative, Technician, Acquisitions Trainer, Assistant Manager, and General Manager. When not at TEI you can find her at Kerr Lake and Beaufort, NC enjoying swimming, fishing, camping, and boating.
Kelby, a recent graduate from Appalachian State, enjoys all things outdoors. This includes hiking, rock climbing, backpacking and fishing. His goal is to grow his career in the medical field and further progress his knowledge and experience. When not at TEI, he hikes with his girlfriend and two rescue dogs, Louie and Tucker. He is an avid supporter of the soccer team Chelsea FC. Kelby was born in South Korea but now considers Asheville, NC home.
Meredith was born in New Bern, NC and has been a Raleigh local since 2015. She graduated from William Peace University with a Bachelor’s in Biology and a minor in Chemistry. She considers herself a lifelong learner and hopes to attend optometry school soon. Outside of work, she enjoys walking around downtown, drinking coffee, and spending time with her friends and family.
Ashtyn was born in Raleigh, NC. She graduated from East Wake High School in 2011. Ashtyn has worked in Customer Service the past 10 years, and in the medical field for about 2. Ashtyn currently lives in Zebulon with her boyfriend Dave, her dog Paisley and her cat Cena. In her spare time, you can find Ashtyn at Emerald Isle soaking up the sun or back home spending time with friends and family.
Samantha was born in Martinsville VA, but moved to North Carolina soon after with her family. She started working in eyecare 2016, first at the front desk verifying insurance benefits. Later, she cross-trained in all areas of the optical office. Samantha lives on a farm, where she spends her free time working with animals and going on trail rides.
Kendall, originally from Asheboro, NC, is currently studying Nutrition Science and Spanish at NC State. She is passionate about learning and has dreamed of becoming an optometrist since she was young. Working at The Eye Institute is an excellent opportunity for her to learn more about the optometry field and prepare herself for her future career. On campus, Kendall is involved in the University Scholars Program, the Nutrition Club, VOLAR Spanish Service Club, and Hope College Ministry. When Kendall is not studying or working, she enjoys exercising and spending time with friends and family.
Excellent service, doctor and front desk staff. Also an excellent and very stylish selection of eyewear for the entire family. I highly recommend!
I left feeling as if I was valued, and that my money was being well spent on something I wanted to spend it on — not something I felt pressured into thinking I needed. The eye exam was by far one of the most involved and well explained I have ever experienced. I was pleasantly surprised the that the Dr. was present the whole time, my questions were answered with thought and not once did I get the standard, "I would not be too concerned " response. It was always a clear interest to make sure I was understanding the technical as well as the results of his answer.
After many many years here...I am still happy to have my annual exam, glasses, contact lenses, and other services for my family here. LOVE this place and the atmosphere with knowledgeable and friendly staff. I highly recommend!
TEI's team has always been courteous, friendly, and calls about the exam. I've been going for years to one in Knightdale, NC and would not switch unless they close which, hopefully, they never will!
I had been coming here for years and I’m always greeted by friendly staff! They know most of my family and remember our life stories when we come. It never feels like I’m the eye doctor, it feels like family.
I loved everyone at the Eye Institute. I got in pretty quick, they were very thorough and everyone had a great attitude. Thanks, Eye Institute!!
Dr. Chad Morgan has provided me with proactive, strategic care and exceptional long-term advice about my eye care for more than 5 years. I trust him completely and know he has a full understanding of my health and the new treatment options for my care. I simply wouldn't entrust my eyes to anyone else!
Good customer service. Tiffany was very helpful in helping me pick out my new eyewear. Dr. Chad is friendly and proactive...I appreciate both!
The Eye Institute is open starting Monday, May 11 for all eyecare, vision change, and medical eye care. Call now to schedule your annual eye exam.
The Eye Institute is dedicated to providing care to the public while keeping all patrons and employees safe and healthy. Please note that a facial mask or covering is required during your visit,and we are not able to provide patients with masks. Please read more in our safety protocols.
If you’d prefer to remain at home, we are offering telehealth appointments via a HIPAA-compliant platform. Telehealth is only available for some types of appointments. We will use your medical insurance for this visit and bill it as a “specialist office visit.” No insurance? No problem. We have standard rates for telehealth appointments for you. Call your preferred location to set up a telehealth appointment.
We also continue to serve you in the following ways:
We look forward to serving you, and please reach out to us if you need us. We’re just a phone call away!
Thank you for visiting GoodLooks. We’re now part of The Eye Institute family. You can still visit us in the same North Raleigh location or check out one of our other two offices in Raleigh or Knightdale. Learn more on the “Locations” page on our website.
We look forward to seeing you again soon!